If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill.

Webto return equipment to at&t, use one of the following methods:

Learn about the at&t return period.

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For 15 days or more,.

Webvisit the at&t return policy to:

Find out if your device is eligible for return or exchange.

Your equipment needs to be returned to at&t, proceed to step 2.

You own your equipment and it should not be returned.

Get refund information for a return.

To start the process, contact us through online chat or 800. 331. 0500.

You own your equipment and it should not be returned.

Get refund information for a return.

To start the process, contact us through online chat or 800. 331. 0500.

Webaug 1, 2024 · to avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date.

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